Service Fusion is the flat-price incumbent: unlimited users on every tier, no per-seat fees, and a Starter plan at $245 a month that sits four dollars under BidTorch Crew. The difference is what the entry price includes — and whether you can try it before you buy it.
14-day free trial · no credit card · or call/text (317) 850-1570
Service Fusion
$245–627/mo
Starter $245 ($208 billed annually) · Plus $382 ($325) · Pro $627 ($533). Unlimited users, no contract. No free trial. eSign, customer portal and progressive billing are Pro or add-ons.
BidTorch — flat, no per-seat
$89–249 /mo
Solo $89 (2 seats) · Team $149 (5 seats) · Crew $249 (10 seats). Flat — no per-seat fees, ever. AI quote drafting and AI follow-ups included on every plan.
Service Fusion figures read from its pricing page on 2026-09-19. Competitor features from their published pages as of August 2026; Jobber and Housecall Pro list prices re-read 2026-09-08; Joist, Workiz, Service Fusion and FieldEdge list prices read 2026-09-19. ServiceTitan does not publish prices; its range is an estimate. Plans change — check their site for current rates.
An honest comparison names the other side's strengths. Here's where Service Fusion is genuinely ahead:
Every Service Fusion tier is unlimited users at one price. BidTorch is flat too, but a plan comes with a seat count: 2, 5 or 10, then a custom flat price above that.
Scheduling and dispatching on Starter; integrated voice and text on Plus; GPS fleet tracking and AI call tracking as add-ons. BidTorch schedules to a calendar and does two-way SMS through your own Twilio account; no dispatch board, no fleet tracking, no VoIP.
No contract on any plan, personalized onboarding and unlimited support by email, phone and chat, per their FAQ.
On Service Fusion, eSign documents, the customer web portal and progressive or recurring invoicing are on the Pro tier at $627/mo, or add-ons below it. BidTorch has e-signature on accept, a customer status page and progress invoicing on Solo at $89.
Service Fusion has no free trial and no free plan; the entry price is $245. BidTorch starts at $89 with a 14-day trial and no card.
AI quote drafting and AI follow-ups on quiet quotes are included on every BidTorch plan. Service Fusion's AI is ServiceCall.ai, a call-tracking add-on, unpriced.
Card payments run through your own Stripe or Square at that processor's rate; BidTorch takes no percentage. FusionPay advertises rates as low as 2.90% + $0.30.
Every event fires a webhook on every BidTorch plan. Service Fusion's open API integration is listed on its Pro tier.
Not sure the follow-up loop is worth switching for? Put your own quote volume through the quiet quote calculator — free, no signup — and see what the estimates that never got an answer add up to in a year.
Everything on this page about Service Fusion comes from its own pricing page: plans, seat model, trial terms, payment rates and the features it lists per tier. We have not verified Service Fusion feature by feature, so there is no checkmark table here — a guessed one would be worse than none. For the three platforms we track monthly, see the public scorecard.
At ten seats they are almost the same number: Service Fusion Starter is $245/mo and BidTorch Crew is $249, both flat. Below ten seats BidTorch is cheaper (Solo $89, Team $149) and Service Fusion has no lower plan. For e-signature, a customer portal and progress billing, Service Fusion's Pro tier is $627/mo; BidTorch includes all three on every plan. Prices read 2026-09-19.
No. Its pricing page offers a demo, and its own blog (July 2026) states it does not offer a free trial or a free plan. BidTorch's trial is 14 days with no credit card.
A shop with many users on one price, or one that wants dispatching, GPS fleet tracking and integrated voice in one vendor. Those are real strengths and BidTorch does not match them.
Sign up, brand your quote, send it — the AI drafts it and chases it. If you'd rather talk it through first, call or text (317) 850-1570.