The short answer
Customers usually go quiet because the quote ended without a decision they could act on, not because the number was too high — give it a cheaper rung to fall back to, a deadline, a next step they can tap, and a follow-up that is already written by the time you remember to chase.
Silence is usually a decision that never got made, not a price objection. A single number with no cheaper rung gives a homeowner nothing to say yes to except the whole thing, and "let me know what you think" puts the next move on the person with the least reason to make it. The homeowner collecting three estimates hires whoever made it easiest to say yes — not whoever bid lowest.
Change the quote before you change the follow-up. Put a plain-language scope summary at the top, then good/better/best so the comparison happens inside your estimate instead of against two competitors you never see. Set an expiration date — in BidTorch the deadline is set when the quote goes out, from your org's quote-valid days, and a nightly sweep moves it out of open pipeline on its own so you are not counting dead quotes as work in progress. Then let them sign and pay the deposit from the phone they are already holding.
For the chase itself: the draft is written for you, from that quote's own facts — how many days out it is, whether the link was opened, which options they were offered, when it expires. You still press send; BidTorch does not text your customers on its own. But you are never starting from a blank text box at the end of a long day, which is the real reason follow-up stops happening. The honest limit: a quote that was never going to close does not become a sale. This shortens the dead time and turns silence into a yes or a no — it does not manufacture demand.
See it on your own quote.
Fourteen days, no credit card, your own price book. Send a real quote to a real customer during the trial.
or call (463) 217-3594